Question 1

What is the cutoff time for same-day print and dispatch?

Accepted Answer

Our daily cutoff time is strictly 12:00 PM (noon), Monday through Friday. Custom gang sheet orders submitted before this deadline are printed, cured, and dispatched via trackable DPD next-day courier the same afternoon.

Question 2

How does your mix-and-match shopping cart discount work?

Accepted Answer

Our platform automatically calculates volume discounts based on the total cumulative linear metres across your entire cart. You can combine Essential DTF, Poly Blocker, and 9-Colour gang sheets. Once your combined total reaches 21+ metres, a 20% discount is applied automatically.

Question 3

What file formats do you accept for direct gang sheet uploads?

Accepted Answer

We accept high-resolution EPS, PNG, and PDF file exports. Graphics must be saved with transparent backgrounds, embedded raster assets flattened, and all text layers converted fully to outlines or curves.

Question 4

What width should I set my custom gang sheet design file to?

Accepted Answer

Please configure your external graphic design workspace canvas exactly to 56cm wide by your required sheet length. Alternatively, you can use our live online browser-based gang sheet builder tool.

Question 5

What resolution and color settings are required for DTF printing?

Accepted Answer

All raster assets must be exported at a minimum of 300 DPI at their exact final print size to prevent blurry or pixelated edges. Files must be designed and saved using the CMYK color profile.

Question 6

What is the minimum line weight or thickness for fine details?

Accepted Answer

All standalone graphical elements, fine linework, text serifs, and isolated details must maintain a minimum thickness of 1.5 points (0.5mm) to ensure the white ink backing and adhesive powder can bond correctly.

Question 7

What is the difference between Essential DTF and Poly Blocker sheets?

Accepted Answer

Essential DTF uses a premium CMYK+W water-based ink backing optimized for softness and flexibility on cotton and workwear. Poly Blocker DTF features a specialized charcoal-infused anti-migration barrier layer engineered to stop dye bleed on sublimated polyester sports fabrics.

Question 8

How does your 9-Colour DTF printing system differ from standard CMYK?

Accepted Answer

Our next-generation 9-Colour setup injects specialized Orange, Red, Green, and Blue inks into the standard CMYK+W process. This broadens the reproducible color spectrum for vibrant gradients, realistic skin tones, and exact Pantone spot color matches.

Question 9

What are the application settings for your standard Essential DTF sheets?

Accepted Answer

Apply transfers using a commercial heat press calibrated to 145°C for 7 seconds under medium pressure, followed by a smooth Warm to Cool liner peel. Always execute a small localized test press prior to bulk production.

Question 10

How long does it take for polyester dye migration to show?

Accepted Answer

Polyester dye migration is a slow chemical process triggered by heat that can take up to 48 hours to fully show in the fabric. When decorating volatile sports fabrics, always conduct a sample test press and wait 48 hours to inspect color fastness.

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