Frequently Asked Questions | Beyond Colour Support Hub

Find professional answers to the most common trade inquiries regarding file preparation, production lead times, and heat press application settings for our custom Direct to Film (DTF) transfer services.

Ordering & Rapid Turnaround FAQs

What is the cutoff time for same-day print and dispatch?

  • The Midday Rule: Our daily cutoff time is strictly 12:00 PM (noon), Monday through Friday.
  • The Service: Any qualifying custom gang sheet order successfully submitted before this deadline enters production immediately, is printed and cured the same afternoon, and is dispatched via our trackable DPD next-day courier service.

How does your mix-and-match shopping cart discount work?

  • Cumulative Trade Savings: Our platform automatically calculates volume price drops based on the total cumulative linear metres across your entire shopping cart.
  • Flexible Bundling: You can freely combine different film lines—including our Essential DTF, Poly Blocker, and premium 9-Colour gang sheets. Once your collective cart volume crosses the 21+ metre milestone, every sheet instantly triggers our maximum 20% off wholesale discount.
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